Privacy Policy

Who are we?

We are Azure Garden Centre Limited a company registered in England and Wales. Our company registration number is 02746143 and our registered address is McCallum House, Kielder Avenue, Cramlington, Northumberland, NE23 8JT. Our VAT number is 556268809.

Azure garden centre is a wholly owned subsidiary of Azure Charitable Enterprises. 

Azure Charitable Enterprises is the Data Controller as defined by the EU’s General Data Protection Regulation (GDPR).

We are committed to protecting your privacy and keeping your personal information secure and confidential.

We will never sell, rent, share, trade or give away any information we hold about you, ie we do not sell customer names, addresses (postal or email) or telephone numbers.

We will never send you unsolicited mail either by email or the conventional postal system and we do not 'cold call' by telephone.

Our entire website operates on a secure server. This means that when providing your details, they are fully encrypted (security coded), and remain secure on our site and through the payment process.  We are a PCI Compliant (Payment Card Industry Compliant) Merchant and our website is hosted on a PCI compliant server.  Our payment system is performed by Sage Pay and Paypal and is performed on their own secured payment platforms.

How We May Use Your Personal Information

We will only use the personal information you provide to us;

• to supply the products to you.

• to process your payment for the products.

• to supply you with a newsletter if you have opted in during the creation of your online account. You can unsubscribe at any time by logging into your account or by contacting us direct.

• to help you with your enquiries, refunds & returns.

We will only give your personal information to third parties where the law either requires or allows us to do so.  We will never store your data longer than the law requires us to do so.

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

Remember what is in your shopping basketRemember where you are in the order processRemember that you are logged in and that your session is secure.You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

Track the pages you visit via Google Analytics

Targeting Cookies

This Website Will:

Allow you to share pages with social networks such as Facebook (If available)Allow you to share pages via Add This (If available)

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.